Customer Stories

How engineering teams move faster with Unblocked

Real results from real teams - faster onboarding, fewer review cycles, and AI agents that reliably stay on track. See how leading teams use Unblocked to save time and ship with confidence.

“We wanted to build Rally, not a context engine.”

Rally's go-to-market team runs on Unblocked. It safely opens the company's codebase, Slack, and Linear to non-engineers, so support, CS, and sales answer any product question without pulling engineers off building Rally. CTO and co-founder Alec estimates it saves him five to ten hours a week, and has cut the product questions he personally fields by 90%.

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“Unblocked is the brain that makes our agents actually work.”

Webflow's engineering productivity org runs remote agentic development at scale with Claude, Cursor, and Codex. Unblocked is the context engine that gives every engineer and AI agent the institutional knowledge behind a 10+ year codebase, cutting tokens and rework, catching past incidents, and making agent-written code safe to merge.

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How the Unblocked Context Engine earned a 92 NPS score from Codat engineers

The Codat engineering team relies on Unblocked as the context engine to support developers and agents shipping across 200+ microservices and years of tribal knowledge.

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How RB Global's new platform team took ownership in three months, not six

When a new platform team took a consultant-run stack in-house at RB Global, Unblocked was the context engine that turned years of scattered knowledge across GitHub, CircleCI, Confluence, Jira, and Slack into instant answers. The team took full ownership in three months instead of six, and now leans on Unblocked as a support arm for more than 200 developers.

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How a Context Engine Helped Compare the Market Scale

Compare the Market scaled engineering autonomy with Unblocked, turning scattered knowledge into a live context engine for support, debugging, and onboarding.

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Fetch: “Unblocked transformed our internal support model.”

Fetch cut onboarding time and scaled internal support with Unblocked—helping 350+ engineers move faster, stay autonomous, and find answers instantly.

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Fingerprint: “Unblocked is our single source of truth for code knowledge.”

Fingerprint scaled internal support with Unblocked, turning scattered knowledge into instant answers and saving 60–70 hours a week across engineering.

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AppDirect: “Unblocked has been a game-changer for efficiency and focus.”

For the team at AppDirect, Unblocked checks all the boxes and more, tying together knowledge dispersed across internal platforms and giving developers context right where they’re working.

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Big Cartel: “Unblocked is like having a smart colleague available 24/7.”

Big Cartel’s lean, remote team works across functional boundaries to ship quickly. But before Unblocked, making sure everyone understood how the legacy codebase worked was a challenge.

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Cribl: “Unblocked is our number one tool for finding the information we should know but don’t.”

Cribl’s remote-first culture empowers its employees with flexibility, but keeping over 100 engineers on the same page across time zones poses a real challenge. That’s why the team turned to Unblocked.

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Drata: “Our team saves 1 to 2 hours per engineer each day with Unblocked”

Drata’s distributed engineering team relies on Unblocked to get the answers about their codebase. With Unblocked, issues get resolved faster, tasks are completed sooner, and projects go more smoothly.

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How TravelPerk Supercharged Engineering Onboarding

For TravelPerk, Unblocked has been a game changer for engineering onboarding. New hires ramp up faster without interrupting others, allowing the team to stay focused and productive.

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