Security at Unblocked

Unblocked has been designed with security in mind from day one, leveraging our team’s deep technical expertise from years of building security-focused, cloud-based services, including major customer-facing products at AWS, Microsoft, Meta, Apple, and more.

Customer data is isolated, authorized, and encrypted. Your data will never be used to train shared models.

Security Certificates

AICPA SOC 2

Unblocked is AICPA SOC 2 Type II certified, underscoring our commitment to maintaining top-tier security standards with regular third-party penetration testing.

Cloud Application Security Assessment

Unblocked has achieved CASA Tier II verification, highlighting our adherence to the core security principles for cloud services.

Data

Security

In transit

All communications between clients and services as well as service and data stores are secured using TLS encryption.

At rest

All data stores are configured with encryption at rest using AWS managed encryption keys.

Privacy

Customers own their data. Unblocked does not sell data or use customer data to train shared models.

Team-based data access isolation

Access to data across network layers is secured with encryption using customer-specific keys.

Retention

Data is removed upon deletion, for both accounts and integrations.

Product

Security

Authentication & Authorization

Unblocked does not store any user passwords, nor does it implement its own identity services. Authentication is performed via SAML SSO or OAuth 2.0 with your identity provider. Access to resources is authorized at every level of the stack, including the underlying networking, compute, and storage infrastructure.

Fine-Grained Access Control

Unblocked respects access control settings from each data integration you connect.

Operational

Security

Security Testing

We conduct a range of security tests on an ongoing basis, including penetration testing, static and dynamic module scans, and code scanning.

Detection and Response

We employ a range of detection methods throughout our stack, including monitoring administrative endpoints, and have formalized a robust response framework should an incident arise.

Corporate

Security

Background Checks

All new team members are required to complete a background check during onboarding, as permitted by local law.

Security Training

All employees are required to complete security training as part of their onboarding process.

More questions about security?

Visit our trust center to review our SOC 2 and security documentation.

See why teams 💜 Unblocked

“We are also seeing a benefit beyond just engineering. Other departments can use Unblocked to find answers that would have otherwise required engineering input, saving us support bandwidth and reducing their wait time.

Steve Toutonghi — Director of Engineering at Measurabl

“Unblocked is the first app that can actually bring together knowledge from the tools that I use and make it available to me through natural conversation.

I can't imagine a future without a tool like this.

Brent Vatne — Engineering Manager at Expo

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