Automating
internal support
Keep your engineering teams focused on their work by empowering cross-functional teams to answer their own questions.
“Got a minute?” is never just a minute.
Questions invite more questions
A question often leads to multiple back-and-forths that distract your team and derail their progress.
Repeat questions are inevitable
Even with thorough documentation, people still default to asking your team instead of reading the docs.
Answers live across tools
As your codebase grows, the knowledge needed to answer a question takes time to piece together from various sources.
Make everyone an e
xpert with Unblocked
xpert with UnblockedAutomatically resolve questions in seconds
Like a virtual team member, Unblocked answers questions directly within your internal Slack channels, so teams outside engineering don’t have to wait and your team can stay focused.
Give expert answers without the expert tax
Because Unblocked augments your source code with knowledge across GitHub, Slack, Confluence, and more, it answers with the accuracy of your most experienced engineers.
Keep your knowledge base up-to-date
No more manually compiling resources every time a change goes out. Unblocked automatically updates its answers so the people asking questions always get the most accurate information.
Stay in control of information access
Unblocked bases its answers on the permissions you’ve set for each integration system, giving you control over the scope of knowledge that cross-functional teams can access.
Getting started is straightforward
Connect repos and
knowledge
Unblocked
processes the data
Start getting
answers!
See why teams 💜 Unblocked
“We are also seeing a benefit beyond just engineering. Other departments can use Unblocked to find answers that would have otherwise required engineering input, saving us support bandwidth and reducing their wait time.”
Steve Toutonghi — Director of Engineering at Measurabl
“I’ve seen plenty of tools come and go, but Unblocked has really impressed the team at Drata — we love it. It’s like adding and extra team member who’s always there to help, without the extra overhead. Unblocked has cut down distractions and increased our team’s focus and efficiency.”
David Knell — VP of Engineering at Drata
Ready for your enterprise
Questions or concerns? to review our SOC 2 and security documentation.
SOC 2 Type 2 Compliant
Unblocked maintains top-tier security standards with regular third-party penetration testing.
Team-based data access and isolation
Access to data across network layers is secured with encryption using team-specific keys.
Data encrypted in transit and at rest
Leverage SCM OAuth for auth and identity
Frequent penetration tests conducted
Built by an experienced team of experts
Your data will never be used to train shared models.
Customer data is isolated, authorized, and encrypted.
Available wherever your team works
VS Code
JetBrains IDEs
macOS App
Slack
